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late feedback

This project has been running since July. It’s now the day before the ‘development complete’ milestone for part of the system, and all that remains is to show it to the users and get them to sign off...

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acknowledge and appreciate

In Try this with Me: Acknowledge and Appreciate Hal Macomber invites us to join him in changing the way we reward those around us: For the next week take the time to acknowledge or appreciate someone...

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which change caused the effect?

I decided to keep this month entirely free of work – the plan being to spend the time catching up on those home improvement jobs that have slid down the pile since James was born. Sunday we made a good...

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accessible = approachable = £££

In Accessible = Approachable = $$$ Scott Ginsberg (the guy who wears a name-tag 24 hours a day, 7 days a week) discusses the benefits of making sure you and your business are easily accessible. I know...

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go ugly early

I don’t think I had heard the phrase “going ugly” until I read Go Ugly Early by Dwayne Melancon today. To quote Dwayne: “This concept involves releasing early iterations of your products so you can...

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creating a user community

One thing that can greatly help in going ugly early is the existence of a user community for a software product. Spookily, Guy Kawasaki posted The Art of Creating a Community to his blog yesterday....

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